The dizzying array of cloud applications and services available to small businesses is overwhelming, but resources like Small Business Web and AppClick help companies sort through their options.
Small Business Matters
ZDNet covers the latest SMB trends -- from e-commerce technologies to cost-effective applications, hardware, collaboration tools and cloud services.
Natalie Gagliordi is a staff writer for CBS Interactive based in Louisville, Kentucky, covering business technology for ZDNet. She previously worked as the editor of Kiosk Marketplace, an online B2B trade publication that focused on interactive self-service technology, while also contributing to additional websites that covered retail technology, digital signage hardware and mobile payment trends. Natalie attended George Washington University, where she studied communication sciences, and also the University of South Florida, where she received a B.A. in News-Editorial Journalism.
Still messing around with paper receipts? There are plenty of cloud and mobile services that promise to make the expense management process far more efficient. Here are just a few.
The EMV specification for "chip and PIN" cards is used for credit-card processing and ATMs around the world, but it is relatively new to U.S. markets.
Verifying a customer's identity online can be incredibly challenging, but Scottish company miiCard is offering a potential solution for small businesses.
Companies will now be able to see more of their recent customers who check in with the mobile location app, along with their full names.
Before your small business starts its next technology project or embarks on a new IT investment, here are some things to keep in mind.
Infusionsoft is getting $54 million in growth capital to accelerate development of its software, which combines sales, marketing and CRM functions.
Backupify offers a backup solution targeted at users of widely used cloud applications and services.
NoWait's service helps small establishments alert waiting patrons through text messages to their mobile phone, foregoing investments in pricey pager systems.
The insights enabled by massive data analytics applications aren't just the provenance of enterprise companies. Get ready to hear a lot more about big data for SMBs in 2013.
The SlideShark presentation viewer is one of the top productivity applications for small businesses on Apple iOS. The developer's new HTML 5 player product line should broaden Brainshark's presence on the Android platform.
The cloud-based application goes beyond to-do lists to help organize all the documents, conversations and tasks associated with a given project.
The emergence of mobile payment platforms is inspiring a flood of new applications that aspire to help small businesses ditch the paper punchcards many currently use to track purchases and reward repeat customers.
FedEx Office, Office Depot, Go Daddy and Intuit are among the companies that will offer discounts to very small businesses through the online business management platform.
The winter upgrade to the credit-card processing service integrates a range of features designed to aid with real-time marketing and promotions.