ACMA survey highlights how COVID-19 changed Australia's online behaviourWe grew more reliant on the internet and communication services.October 1, 2020 by Aimee Chanthadavong in Mobile Carriers
Complaints to TIO reveal impact COVID-19 had on consumers and small businessesComplaints received between March and June 2020 were directly related to the pandemic.July 28, 2020 by Aimee Chanthadavong in Mobile Carriers
Telstra extends unlimited home broadband offer until the end of JuneWith the aim of supporting customers through COVID-19.April 13, 2020 by Aimee Chanthadavong in Mobile Carriers
StarHub offering customers the chance to upgrade their handset every 12 monthsIt also announced a range of initiatives to support customers impacted by COVID-19.March 24, 2020 by Aimee Chanthadavong in Mobile Carriers
ACMA wants to see consistent telco consumer safeguards introducedThe ACMA believes it will help align with obligations under the Privacy Act.March 11, 2020 by Aimee Chanthadavong in Mobile Carriers
StarHub to buy Strateq for SG$82 millionThe Singaporean telco wants to purchase 88% of the Malaysian-based data firm.March 11, 2020 by Aimee Chanthadavong in Mobile Carriers
NZ Commerce Commission warns Vodafone for misleading customersIt considered the telco had 'likely' breached the Fair Trading Act.February 12, 2020 by Aimee Chanthadavong in Mobile Carriers
Telstra pledges to help 'vulnerable customers'Launching a new AU$30 plan and wiping debt are among some initiatives announced by the telco giant.February 5, 2020 by Aimee Chanthadavong in Mobile Carriers
ACMA takes Red Telecom to court for allegedly failing to comply with TIO ordersThe ACMA is seeking penalties of up to AU$10 million for each contravention.January 27, 2020 by Aimee Chanthadavong in Mobile Carriers
ACMA orders ISPs to block nine more gambling sitesIt comes as the regulator continues to exercise its power under s313.January 12, 2020 by Aimee Chanthadavong in Mobile Carriers