MNF calls for government intervention to improve telco competitionMyNetFone has called on the federal government to force Australia's larger telco providers into allowing its virtual mobile number service to get off the ground.March 19, 2017 by Asha Barbaschow in Mobile Carriers
TPG commits to preserving iiNet's customer focusTPG's purchase of iiNet has proceeded to the next stage, with the telcos sending out a scheme booklet to investors, denying concerns that iiNet's customer service levels will fall.June 15, 2015 by Asha Barbaschow in Mobile Carriers
Telstra using machine learning to deal with 'distressed' customersTelstra's general manager for analytics has said the telco giant has been employing machine learning techniques in attempt to reduce the frustration of its distressed customers.April 20, 2016 by Asha Barbaschow in Mobile Carriers
Optus scoops up Melbourne Stars sponsorship from troubled Dick SmithTwenty20 cricket team Melbourne Stars has signed Optus as its principal partner for the remainder of the 2015-2016 season and for a further two years.January 5, 2016 by Asha Barbaschow in Mobile Carriers
Telekomunikasi Indonesia blocks Netflix due to unfiltered content: ReportIndonesia's state-owned telco has reportedly blocked access to Netflix as the service does not comply with local regulations.January 27, 2016 by Asha Barbaschow in Mobile Carriers
TPG's iiNet acquisition schedule laid outAmidst investigation by the ACCC, the proposed purchase of iiNet by rival telco TPG has been clarified, with shareholders to vote on the sale on July 27, and the ACCC to have its say on August 20.June 14, 2015 by Asha Barbaschow in Mobile Carriers
Amaysim launches energy plans to take on Australian incumbentsAfter launching NBN and SIM-only mobile plans already this year, Amaysim has provided information on its energy plans as it aims to become a household utility supplier.October 16, 2017 by Asha Barbaschow in Mobile Carriers
Visionstream signs AU$250m wideband services contract with TelstraLeighton Contractors subsidiary Visionstream has been awarded a three-year national Telstra wideband contract extension.July 28, 2016 by Asha Barbaschow in Mobile Carriers
Telstra public Wi-Fi moves out of free trialAustralia's dominant telco will begin phasing out its existing free hotspot service from June 15, and plans to return with its full national Wi-Fi network.June 11, 2015 by Asha Barbaschow in Mobile Carriers
ACCAN requests Centrelink Telephone Allowance reviewThe Australian Communications Consumer Action Network wants the federal government to re-evaluate the Centrelink Telephone Allowance for those on income support to better access the internet.June 16, 2016 by Asha Barbaschow in Mobile Carriers