DIMIA eyes London based call centre
The Department of Immigration, Multicultural and Indigenous Affairs(DIMIA) is looking to open a call centre based in London as a first contact for people in the UK and Europe enquiring about Australia and its visa requirements.According to a Statement of Requirements (SOR), DIMIA is looking for companies to submit tenders for implementing and maintaining a call centre capable of servicing up to 1200 calls per day for at least two years.