Three CIO imperatives in 2022
Following interviews with dozens of chief information officers and senior business leaders, we've pulled out three essential guide points to follow in 2022.
Latest from Michael Krigsman
How to catapult your IT value? Rethink the IT operating model
In episode #721 of CXOTalk, the chief information officer of HPE explains how she aligns IT operations with the company's business strategy. Read on to learn how weaving the customer's perspective into the core of IT activities can catapult your value to new levels.
The CIO's guide to managing enterprise AI
How should Chief Information Officers prepare to lead AI efforts in the enterprise? The author of a new book explains exactly what you need to know, on episode #706 of the CXOTalk series of conversations with people shaping our world.
Want to be a CMO? Here's what you need to know
The chief marketing officer's job just got tougher. You need to do more with less, keep up a relentless pace of change, drive sales, and build a brand. All while growing loyalty and creating great customer experiences. Two top CMOs share insider tips with you.
Here's how to level-up your CFO/CIO relationship
When a CFO and CIO work together, their strategic partnership enables technology innovation, business agility, and financial processes that benefit the entire organization. The CFO of ServiceNow explains how you can overcome obstacles and develop a strong relationship with your chief financial officer.
Zoom's CEO shares his secret: 'Every day, I join customer meetings'
Eric S. Yuan, the founder and CEO of Zoom, says his mission is to create customer happiness. In this exclusive CXOTalk conversation, he explains how Zoom delights customers despite growing at a breakneck pace. Learn how to delight your own customers and create a great customer experience.
CIO strategy: Become a transformational chief information officer
Adapting to change is a key survival skill for every modern CIO. Two prominent CIO leaders share their advice on how to thrive in today's rapidly-changing digital environment.
Culture and customer loyalty: A Salesforce.com insider shares secrets to software success
Features alone are not sufficient to build a successful enterprise software company. The crucial element is nurturing relationships with customers that extend for years. An early employee of Salesforce shares the company's history and explains why culture and values matter.
Workday talks machine learning and the future of human capital management
The head of HCM (human capital management) at Workday explains how machine learning and data are shaping how large organizations manage talent, retain employees, and execute quickly.
Oracle: What is customer experience (and why you should care)
Oracle's top marketing leader for customer experience explains why this topic is important, the challenges in making customers happy, and what you can do about it.