12% of US businesses use VOIP

Voice over Internet Protocol (VoIP) has made great strides among US businesses during 2004 as the percentage of companies using the technology grew from 3% in 2003 to 12% in 2004, according to In-Stat/MDR. Substantially higher rates of penetration are found within the larger business segments.

Voice over Internet Protocol (VoIP) has made great strides among US businesses during 2004 as the percentage of companies using the technology grew from 3% in 2003 to 12% in 2004, according to In-Stat/MDR. Substantially higher rates of penetration are found within the larger business segments. In-Stat/MDR forecasts that middle market VoIP penetration will be at 34% by year's end, and at 43% in the large business segment.