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17 top CRM analysts

Paul Greenberg, who is a famous CRM guru, author, ZDNet blogger, and Enterprise Irregular, just published his list of top CRM analysts.
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Written by Michael Krigsman, Contributor on

Paul Greenberg, who is a famous CRM guru, author, ZDNet blogger, and Enterprise Irregular, just published his list of top CRM analysts.

Paul is about the nicest person in the world and his CRM judgment carries the weight of law in many circles. Given Paul's influence and the depth of his understanding, it's worth paying attention when he speaks. I am honored to be included on Paul's list.

From Paul's blog:

Here is a list of the analysts that I trust the most when it comes to covering the CRM or enterprise space – not saying there aren’t others but these are top of mind but in no particular order:

  1. Denis Pombriant - Independent
  2. Brent Leary – Independent
  3. Esteban Kolsky - Independent
  4. Mike Fauscette – IDC
  5. Michael Maoz – Gartner
  6. Ed Thompson – Gartner
  7. Ray Wang - Altimeter
  8. Sheryl Kingstone – Yankee Group
  9. Bruce Richardson – AMR/Gartner
  10. Josh Greenbaum - Independent
  11. Vinnie Mirchandani - Independent
  12. Michael Krigsman – Independent
  13. Ian Jacobs – Datamonitor/Ovum
  14. Jim Berkowitz – Independent
  15. Dennis Howlett – Independent
  16. Bill Band – Forrester Group
  17. Natalie Petouhoff – Forrester Group

All these folks have something worthwhile to say -- check them out.

[Photo of a clinical CRM analyst carefully examining a client project is from iStockphoto.]

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