Paul Greenberg, who is a famous CRM guru, , author ZDNet blogger, and Enterprise Irregular, just published his list of top CRM analysts.
Paul is about the nicest person in the world and his CRM judgment carries the weight of law in many circles. Given Paul's influence and the depth of his understanding, it's worth paying attention when he speaks. I am honored to be included on Paul's list.
Here is a list of the analysts that I trust the most when it comes to covering the CRM or enterprise space – not saying there aren’t others but these are top of mind but in no particular order:
Denis Pombriant - Independent Brent Leary – Independent Esteban Kolsky - Independent Mike Fauscette – IDC Michael Maoz – Gartner Ed Thompson – Gartner Ray Wang - Altimeter Sheryl Kingstone – Yankee Group Bruce Richardson – AMR/Gartner Josh Greenbaum - Independent Vinnie Mirchandani - Independent Michael Krigsman – Independent Ian Jacobs – Datamonitor/Ovum Jim Berkowitz – Independent Dennis Howlett – Independent Bill Band – Forrester Group Natalie Petouhoff – Forrester Group
All these folks have something worthwhile to say -- check them out.
[Photo of a clinical CRM analyst carefully examining a client project is from iStockphoto.]