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Accenture wins NBN Co $23m BPO deal

The NBN Co has decided to outsource a large chunk of its human resources function to Accenture, under a $23 million five-year business process outsourcing deal.
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Written by Liam Tung, Contributor on

The NBN Co has decided to outsource a large chunk of its human resources (HR) function to Accenture, under a $23 million five-year business process outsourcing deal.

Kevin Brown

NBN Co HR director, Kevin Brown
(Credit: NBN Co)

The deal, which commences immediately, according to NBN Co spokesperson Jane Sullivan, will see Accenture handle NBN Co's human resources administration, records management, recruitment administration, and performance and rewards administration.

Accenture will also provide its hosted HR software to support the process.

"This enables NBN Co to focus its resources on our main task of designing and building Australia's super-fast broadband network. This outsourcing allows us to have a smaller number of human resource professionals inside the company working with managers to hire quality people and helping them to be productive," NBN Co's HR director, Qantas' former head of people, Kevin Brown said.

NBN Co currently employs around 112 staff, but plans to hire around 300 by mid this year.

More vacancies were posted on its site today, including outsourcing managers, technology specialists, and satellite specialists and architects.

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