in brief IT services titan has won a five-year deal to
provide the European division of insurance giant QBE with
application development and maintenance services.
A statement distributed by Accenture said the outsourcing
agreement would help the insurer accelerate its current business
transformation program, which it said was designed to boost
operational efficiency and improve service levels to customers as
well as partners like brokers.
"Accenture will also provide a change management program to QBE
to help accelerate the roll-out of the insurer's core underwriting
systems, improve its underwriting front-end and simplify its IT
infrastructure," said the IT services company.
An Accenture spokesperson did not immediately respond to a
request for comment on what, if any, relationship there was between
the Australian head office of QBE and Accenture. Not much is known
about how QBE supports its operations through technology. MIS
Magazine has reported that the insurer has a relationship with troubled
Indian outsourcer Satyam, as well as with Acer on desktop and