Did you buy a MacBook between May 2006 and December 2007? If you did, keep on reading.
Apple has learned that a very small percentage of hard drives that were used in MacBook systems sold between during this period may fail under certain, unknown, conditions. The problem shows up as a flashing question mark on the screen.
Affected are the 13-inch black and white MacBook models with the following processor speeds and hard drive capacities:
- Processor speed: 1.83GHz, 2GHz, or 2.16GHz
- Hard drive capacity: 60GB, 80GB, 100GB, 120GB, or 160GB
If your MacBook falls into the age and spec range and starts displaying the flashing question mark on the screen then you need to take it to Apple or an Apple Authorized Service Provider where the system will examined to confirm if it is eligible for a free of charge replacement under this program.
This program covers affected MacBook models for 3 years from their original date of purchase or until August 15, 2010 whichever provides longer coverage. Apple will continue to evaluate the repair data and will provide further repair extensions if needed.