Victorian Government IT shared services agency CenITex
has rejected claims that its backup systems are riddled with
More than a week ago, Crikey reported CenITex had not run a full
data backup for the agencies it provides services to in more than a
year, and had no disaster recovery strategy in place. The agency
was formed in July last year and provides technology support to a
number of state departments, such as Premier and Cabinet and
Treasury and Finance.
"CenITex runs a regular backup regime for all customers which
generally consists of differential backups run on a daily basis and
full backups run on a weekly basis," the agency said in a
statement late last night.
The agency said there were some applications and databases that
it ran daily backups of. All backup data was written to tape on
automatic tape libraries located in a remote datacentre, it added,
with the tapes then taken to a third-party secure tape storage
CenITex did not directly respond to Crikey's allegation it had
no disaster recovery plan in place, saying only its DR plans
reflected client requirements, which varied. "CenITex offers its
clients the ability to design, implement and manage DR plans, but
the details of these are confidential," it added.
Crikey had also alleged CenITex's use of a standard desktop
operating environment (SOE) was creating headaches across
departments with differing needs. But the agency said its SOE was
actually designed to fix problems.
"The formation of CenITex in part is to facilitate the
development and operation of a single SOE for all of Victorian
government," the agency said. "This will eliminate the
'headaches' created across individual departments and their SOEs
via machinery of government changes."
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