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Innovation

Consumer Reports ranks AT&T last among U.S. wireless carriers

AT&T ranked dead last in Consumer Reports' latest survey of wireless carriers and phones. The results are: Verizon, T-Mobile, Sprint then AT&T. Isn't anyone surprised?
Written by Jason D. O'Grady, Contributor on

DSLReports notes that AT&T ranked dead last in Consumer Reports' latest survey of wireless carriers and phones. The survey itself is behind CR's paywall but the results are:

  1. Verizon
  2. T-Mobile
  3. Sprint
  4. AT&T

The DSLReports story details AT&T's long history of ranking at the tail end of such surveys, including last place showings in JD Power & Associates (see the latest customer care, retail sales and call quality surveys) and the American Consumer Satisfaction Index.

I can't wait for the iPhone's exclusivity with AT&T to expire (like it's rumored to in June 2010) so that I can head to the glorious digital hills of VZW.

The grass isn't always greener on the other side of the digital fence though, young jedi. VZW still uses the creaky CDMA network (no world phone here!) and its service plans have a history of being more expensive. Pick your poison.

Either way you slice it this latest survey from the highly respected CR is definitely a blow for AT&T. Can a new Verizon television commercial be far behind?

When does your agreement expire? Are you considering jumping ship to Verizon if they get the iPhone next summer?

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