CRM solutions for Palm powered handhelds

Interact commerce introduces CRM suite for Palm enabled handhelds to facilitate sales force support.
Written by ZDNet Staff, Contributor

Interact Commerce Corporation, the leading provider of interactive selling solutions, announced the availability of SalesLogix for Palm powered handhelds. The wireless CRM solution establishes Interact Commerce Corporation as a pioneer in enterprise handheld solutions.

SalesLogix enables businesses to access customer information across sales, marketing, support, and e-business. The wireless CRM solution enables secure access to data behind the firewall for wirelessly enabled Palm handhelds through encrypted data transmission.

It allows access and update of information such as accounts, contacts, opportunity information, activities, notes, and history conveniently and in real-time through a wirelessly enabled Palm handheld with wireless service.

"Wireless, handheld technology extends the value of a CRM solution and promotes customer loyalty through alignment with the customer experience," said Sam Clark, senior research analyst, META Group. "Whoever owns the customer relationship wins."

"A customer's perception of your company is based on the interactions with your sales, support, service, and marketing team. SalesLogix for Palm Powered handhelds enables businesses to build and maintain excellent customer relationships face to face by delivering complete and up-to-date customer information in handheld computers," said Pat Sullivan, President and CEO, Interact Commerce.

"Interact Commerce continues to be a leader by delivering flexible, mobile solutions for facilitating customer interactions. Palm is the leading provider of handheld solutions, making their platform the logical choice for our development."

SalesLogix for Palm Powered handhelds is available to customers with enterprise or e-business server licenses.

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