The worldwide market for customer service outsourcing is set to grow from $8.4 bln in 2004 to $12.
The worldwide market for customer service outsourcing is set to grow from $8.4 bln in 2004 to $12.2 bln in 2007, but the offshore component will remain small, according to Gartner, as reported by Tekrati.
Cybersecurity: How a layered approach keeps this F1 team's data secure
Haas F1 uses layers of protection to help give the Formula 1 racing team a competitive advantage.
Three-out-of-five businesses say social is best way to attract new customers
It's not only Business to Consumer (B2C) markets that love social media; now B2B companies are seeing its value.
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Fraudsters are taking advantage of new opportunities, as our desire for more apps -- and associated ads -- grows.
After false Notre Dame, vaccine stories, Facebook takes fake news fight to EU polls
More than 20 European fact-checking outlets are participating in Facebook's initiative.
Forrester’s 2019 CIO predictions redux: Innovation and adaptiveness accelerate
We put ourselves to the test: Did our 2019 predictions for CIOs hit the mark?
Tech news roundup: Microsoft Office 365, Facebook scandal, and AI adoption
This week's TechRepublic and ZDNet news stories include a security warning from Microsoft, a rundown of the Facebook privacy scandal, and a look at the highest paying internships ...
Brazilian ERP firm Totvs sells hardware business to Elgin
Bematech had been acquired in 2015 for $137 million and was sold for $6.2 million; the firm wants to focus on software and capitalize on the fintech trend. ...
Microsoft: 'We're detecting 5 billion cybersecurity threats on devices a month'
Microsoft offers a new snapshot of the data that feeds into its Intelligence Security Graph.
Windows 10: How you can successfully make the move from Windows 7
With the end of support for Windows 7 looming, four tech chiefs share their tips for making the switch to Windows 10.
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