The worldwide market for customer service outsourcing is set to grow from $8.4 bln in 2004 to $12.
The worldwide market for customer service outsourcing is set to grow from $8.4 bln in 2004 to $12.2 bln in 2007, but the offshore component will remain small, according to Gartner, as reported by Tekrati.
Brazilian government advances process to sell state-owned tech firms
A consortium of companies including Accenture will be studying alternatives to sell Dataprev and Serpro
Businesses, be warned: There is 'no guarantee' to the free flow of data from Europe
The UK's Information Commissioner urged businesses to prepare for the possibility of a no-adequacy decision.
The developer's dream? This company's tech workspace brings Agile development to life
Jewellery firm Pandora built a new digital hub for its engineering and data-science talent. That space has created a whole new way of working.
Meet TimeRepublik, the purpose-driven social network
TimeRepublik, is on a mission is to foster an ecosystem whereby members provide services in exchange for service credits. This is digital bartering at its best, helping the global ...
Many businesses are struggling due to the pandemic but there are ways to survive losing your largest client. It might only be a temporary setback if you have a bounce-back plan. ...
Local firms increase representation among IT sector leaders in Brazil
Brazilian enterprise IT providers can be placed side-by-side with large international vendors; cloud drives sector growth.
AI set to replace humans in cybersecurity by 2030, says Trend Micro survey
In 2021 Trend Micro predicts that cybercriminals will look to home networks as a critical launch pad to compromising corporate IT and IoT networks.
Xayn introduces user-friendly and privacy-protecting web search
Currently, search engines deliver a profiled search experience or an unprofiled-but-private search. Now new privacy app Xayn combines privacy with preference-driven personalization ...
Pegasystems makes inroads in gender diversity in Brazil
Women represent half of all senior roles in Latin America.
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