This is just like the first surveillance practice I learned about in Windows. My late friend Fravia told me that when he searched for a string in the files of his Windows system, it sent a packet to some server, which was detected by his firewall. Given that first example I paid attention and learned about the propensity of "reputable" proprietary software to be malware. Perhaps it is no coincidence that Ubuntu sends the same information.
Ubuntu uses the information about searches to show the user ads to buy various things from Amazon. Amazon commits many wrongs (see http://stallman.org/amazon.html); by promoting Amazon, Canonical [Ubuntu's parent company] contributes to them. However, the ads are not the core of the problem. The main issue is the spying. Canonical says it does not tell Amazon who searched for what. However, it is just as bad for Canonical to collect your personal information as it would have been for Amazon to collect it.
True, "Ubuntu allows users to switch the surveillance off. Clearly Canonical thinks that many Ubuntu users will leave this setting in the default state (on)." But, "Even if it were disabled by default, the feature would still be dangerous: 'opt in, once and for all' for a risky practice, where the risk varies depending on details, invites carelessness. To protect users' privacy, systems should make prudence easy: when a local search program has a network search feature, it should be up to the user to choose network search explicitly each time."
Therefore, RMS concludes,
It behooves us to give Canonical whatever rebuff is needed to make it stop this. Any excuse Canonical offers is inadequate; even if it used all the money it gets from Amazon to develop free software, that can hardly overcome what free software will lose if it ceases to offer an effective way to avoid abuse of the users.
If you ever recommend or redistribute GNU/Linux, please remove Ubuntu from the distros you recommend or redistribute. If its practice of installing and recommending non-free software didn't convince you to stop, let this convince you. In your install fests, in your Software Freedom Day events, in your FLISOL [Festival Latinoamericano de Instalación de Software] events, don't install or recommend Ubuntu. Instead, tell people that Ubuntu is shunned for spying.
Jono Bacon, Canonical's community manager begs to differ. While not speaking officially for Canonical, Bacon flatly stated, "This is FUD."
It's FUD, because Bacon wrote RMS is not presenting, "an accurate set of facts." Bacon explained, "The goal of the dash [Ubuntu's core search interface] in Ubuntu has always been to provide a central place in which you can search and find things that are interesting and relevant to you; it is designed to be at the center of your computing experience. Now, this is a big goal, and we are only part-way along the way to achieving it."
Part of that goal is how to handle privacy. Bacon continued: "Naturally, privacy is critically important to us in doing this work. In the eight year history of Ubuntu and Canonical we have always put privacy forward as a high priority across the many, many different websites, services, and software that forms the Ubuntu platform and community," but "The challenge of course is that privacy is a deeply personal thing and the way in which you define your privacy expectations will likely radically differ from each of your friends, and vice-versa."
Does Canonical always get it right. No. Bacon admitted that, "When we implemented the Amazon search results feature we didn’t get it 100% right with the first cut in the development release of Ubuntu, but that is how we build Ubuntu; we add software to our development branch and iterate on it in response to feedback and bugs. We did exactly this with these functional and privacy concerns…responding and implementing many of the requirements our community felt were important. We will continue to make these improvements in the future in much the same way."
Bacon's real problem with RMS is that he sees RMS throwing out the good of Ubuntu with the "bad" of a still evolving privacy policies and practices. He sees RMS' views on software projects as being a binary where you either stick with his set of privacy and freedom ethics be shunned. Bacon doesn't see the world in RMS' black and white.
Everyone has different views on privacy and freedom. Bacon explains:
I believe that freedom is far more than simply freedom of source code or a specific policy around privacy. When I got involved in the Free Software community 14 years ago my passion from then onwards was not driven by creating awesome Free Software code, it was more about creating awesome Free Software experiences that open up technology, education, creativity and collaboration to everyone. Free Software code is simply one mechanic in how we deliver these experiences; it is not the be all and end all of what we do.
A completely free set of source code that implements a system that is difficult to use, lacks the features that users want, is not competitive with proprietary competitors, and/or does not offer a desirable and delightful experience is not going to bring Free Software to the wider world. It may bring Free Software to a passionate collection of enthusiasts (as we saw back in the early days of Linux), but in my mind true freedom is software that is not just available to all but usable by all, even those who are not enthusiasts.
Bacon cited the example of Apple. Deep under Mac OS X and iOS' surface lies a free software BSD Unix operating system.: Darwin. Only operating systems experts know that "difficult to use" Unix lies behind the "easy to use" Apple products.
Bacon believes that there's no reason why Ubuntu, or some other true, open-source operating system, can't be "even more beautiful, elegant and delightful than Apple, but is infused with the Free Software values that empower that technology, education, creativity and collaboration in everyone."
Unfortunately, Bacon continued, "as far as Richard is concerned, if Ubuntu doesn’t meet his specific requirements around privacy or Free Software, irrespective that it has brought Free Software to millions of users and thousands of organizations, and despite the fact that you might not share his viewpoint, you should shun it. This just seems a bit childish to me."
Bacon concluded by holding out an olive branch to RMS, "Let’s turn the tables around. Do I agree with everything the Free Software Foundation does? Not at all, but I do think their general body of work is fantastic, worthwhile, and provides an important and valuable service, and I would never want to suggest you should boycott them if you disagree with one part of what they do. Quite the opposite, I would encourage you to see their website, donate, and consider joining them as they provide a valuable piece of the wider Free Software ecosystem, in much the same way Ubuntu provides another piece. Let’s work together, not against each other."