Interview: Biztravel.com's John Williams

E-commerce is reinventing the business travel industry. Seven days a week, 24 four hours a day, travelers can book their trips themselves -- cutting out the traditional middleman, travel agent, while creating a new one, online travel sites.

E-commerce is reinventing the business travel industry. Seven days a week, 24 four hours a day, travelers can book their trips themselves -- cutting out the traditional middleman, travel agent, while creating a new one, online travel sites.

John Williams, president and CEO of Biztravel.com, is one of the online travel industry's leading lights. In this interview with ZDTV reporter Mark Eddo, Williams discusses the potential of click and fly bookings.