/>
X
Business

MacBook Pro not charging? Apple might repair it free of charge

If your Macbook Pro refusing to charge beyond 1%, this is for you.

Is your 2016 or 2017 MacBook Pro refusing to charge beyond 1%? Have you ruled out a problem with the charger? The problem may be down to the battery, and Apple might replace it free of charge.

In a support document published earlier this week, Apple notes that a "very small number of customers with 2016 and 2017 MacBook Pro computers have experienced an issue with the battery not charging past 1%."

Must read: 3 things you shouldn't do before a Zoom meeting (and another 3 you should always do)

Nitecore 21700 intelligent battery system

The following are affected:

You can then check your batter as follows:

  • macOS Big Sur: Click the Apple menu in the top-left corner and go System Preferences, and then click Battery, select Battery in the sidebar, then click Battery Health.
  • macOS Catalina or earlier: Hold down the Option key and click the battery icon in the menu bar to show the battery status menu.

If you see "Service Recommended," then, well, service is recommended. Apple recommends you contact the company for service, where your MacBook Pro will be examined prior to service to verify that it is eligible for the free battery replacement.

Apple has also released an update to prevent this from happening: macOS Big Sur update 11.2.1 or macOS Catalina 10.15.7 supplemental update. 

macOS Big Sur update 11.2.1

macOS Big Sur update 11.2.1

If you've not installed this, now would be a good time to do so.

Has your iPhone or iPad stopped charging? Check this first!

Editorial standards

Related

How to connect Bluetooth headphones to a Mac
working-from-home.jpg

How to connect Bluetooth headphones to a Mac

Why pay full price for an iPad Pro when you can save $400
iPad Pro (fifth generation) | Best iPad

Why pay full price for an iPad Pro when you can save $400

The 2022 M2 Apple iPad Pro is my (drone) copilot
GOTRAX 4 electric scooter

The 2022 M2 Apple iPad Pro is my (drone) copilot