Datalink reached out to me several times over the past few weeks to inform me of their new managed backup service. The company's logic seems sound. If companies engaged a service provider to make sure that important applications and data were always backed up, what could be disasters would turn into momentary irritations.
Here's what Datalink has to say about its service offering
Datalink, a leading provider of data center infrastructure and services, today announced a new managed backup service designed to free customers’ in-house IT staff for business-critical projects by relieving them of day-to-day responsibility for data backup operations. The service leverages Datalink’s 160+ technical experts, dedicated managed services staff and more than 25 years of experience with industry-leading backup technologies to deliver robust backup protection for enterprise and mid-tier organizations with Symantec NetBackup environments, including 24x7 coverage rarely available from an organization’s own IT team.
Organizations know the value of keeping their applications and data backed up. They also are dimly aware of the fact that downtime costs them money. They often, on the other hand, thought much about the costs of reconstructing lost data. For some reason, backup is often not a priority. It takes a disaster, when the organization loses data, for backup to moves up in their prioritization of important IT functions.
Another challenge is that organizations that have a well-defined backup procedure often haven't done tests to make sure that important data can be recovered. It's only after an outage that staff learns that important data has been lost and must be laboriously reconstructed.
Suppliers, such as Datalink, clearly are on to something here.
Would organizations' data be better protected if an outside third party did the work and made sure that data was available long after the failure of some process or component? Datalink thinks the answer to that question is yes.