Managing spam: Is outsourcing the answer?

Each day, hundreds of employees across Australia start their working morning with spam. Coffee in hand, they sit at their computers and sift through their inboxes, canning what Gartner predicts is 60 percent to 80 percent of all business e-mails.

Managing spam: Is outsourcing the answer?








Each day, hundreds of employees across Australia start their working morning with spam. Coffee in hand, they sit at their computers and sift through their inboxes, canning what Gartner predicts is 60 percent to 80 percent of all business e-mails.

In New York, a lawyer has filed a lawsuit alleging that his e-mail address was hijacked and used to send messages as part of a spam campaign promoting a company's stock.

Spam has far-reaching effects and has indeed come a long way.

Thankfully, myriad solutions are available to help eradicate this malaise that plagues companies the world over.

In this guide, ZDNet Australia&nbsp looks at one such answer -- hosted or outsourced anti-spam management.


Managed anti-spam primer

Is hosted anti-spam the answer?
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Feature It has taken only four years for spam to become the bane of business but, as Australian SMBs are finding, spam can be killed before it enters inboxes with the use of a hosted provider.

Mail's in ... for outsourcing

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Feature Can those endless streams of e-mail be best handled in-house, or is there a better way?

The impact of managed anti-spam services

The future of managed e-mail

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Feature Andrew Johnson, marketing director at MailGuard and Nick Hawkins, MessageLabs Asia-Pacific managing director -- the leaders of two popular managed e-mail services specialists -- go head to head.

Products central to culling spam

Ultimate anti-spam guide: 11 products tested

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Enterprise review From server-level software, to appliances, to managed services, we find what solutions are available to help enterprises manage the onslaught of unsightly spam.

Seven mail servers tested

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Enterprise review Microsoft Exchange might be the most popular but is it the best? We test the alternatives.

Trends

Spam-blocking technology reaches maturity

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News MessageLabs' decision to offer all its customers a spam-blocking service level agreement is a sign that the e-mail security market is approaching maturity, according to analysts.

ZombieMeter keeps tabs on hacked PCs

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News Internet security company CipherTrust on Thursday breathed life into its ZombieMeter, a new system that tracks traffic from compromised PCs around the world.

BigPond rejects six million spam e-mails a day

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News The ISP has moved to boost its anti-spam systems as the Internet service provider revealed its existing network filters were rejecting six million spam or virus-infected e-mails every day.

Study: We're getting used to the taste of spam

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News Fewer people find spam as annoying or unpleasant as they did a year ago, according to a study by the Pew Internet and American Life Project.

Whitepapers
Outsourcing E-Mail Security
Nearly 10,000 companies worldwide currently outsource the e-mail security but no dominant provider exists in the market. This paper describes the effects of spam on businesses.
The Case for Managed Anti-Spam Service
Managed services, also known as outsourced services, provide similar benefits to customer-premises based solutions, along with some unique advantages of their own. This paper looks at the benefits of adopting a managed anti-spam solution.