Help is on its way for users affected by the Windows XP Service Pack (SP) 3 endless-reboot problem that has plagued some users for the past week-plus.
Both Microsoft and Hewlett-Packard are readying patches that should remedy the glitch, which seems to affect primarily users of AMD-based systems.
Microsoft blamed OEMs who improperly placed a Windows XP image created for Intel-based machine on non-Intel-based systems.
HP is advising users running XP on AMD-based systems to delay deploying SP3 until the company releases a patch, which sounds like it is due out this week or next at the latest. From a May 15 report in Computerworld:
"HP is working diligently with Microsoft on a software update and will be proactively distributing a patch this week through HP Update that will prevent this error from occurring....The patch will be posted to this page of HP's support site when it's available.
"Microsoft is also developing a prerequisite fix that must be downloaded before SP3 will automatically install prior to its proactive distribution of SP3," HP statement added."