The next 18 months would be a "critical" time in Telstra's ongoing transformation of its operational support systems, the telco's chief information officer John McInerney said today.
The next 18 months would be a "critical" time in Telstra's ongoing transformation of its operational support systems (OSS), the telco's chief information officer John McInerney said today.
For Telstra, the next eighteen months is critical. It's really where the rubber hits the road for us from an OSS
perspective.
Telstra CIO John McInerney
Most of the talk on the company's five year transformation has
focused on billing systems and customer relationship management
systems, according to McInerney, despite the fact the OSS lay at
the heart of what telco's do.
"I must admit it's not one of the
sexiest topics going around in the industry, but it's really
important," he told CommsDay's Sydney conference. "It's effectively the thing from a telco
perspective that makes us tick."
The next eighteen months were going to be a hot spot of activity
for the systems, the CIO said, with planned outcomes to include benefits such as speedier time to market and reduced operating
costs.
"We've got some very significant drops for our OSS over the
next few months," McInerney said. The systems for mobiles would be
tackled in the next few months with vendors Amdocs and Oracle's MetaSolv,
while the next twelve months would take on broadband services, with
the same vendors. Then McInerney intended on
dealing with alarming and provisioning.
"For us, for Telstra, the next eighteen months is critical.
It's really where the rubber hits the road for us from an OSS
perspective," McInerney said.
Telstra has been using out of the box products, which McInerney
admitted had its own challenges, but said that Telstra had decided
to go that way so that it would be on those vendors technology
roadmap.
When asked generally about the things he would do again during
the five year transformation, McInerney said that he would have
focused more on simplification at the start of the project since he
said he had spent too much time replicating legacy in the new
systems. "Testing forty years of legacy is difficult," he
said.
The
future
of
employment
will
be
a
hybrid
mix
of
office-
and
home-working.
Workers
will
spend
less
time
commuting
and
more
time
collaborating.
Bosses
will
need
to
make
sure
remote
...
The
NFT
market,
reached
$8.2
million
in
sales
last
month,
but
its
value
has
been
restricted
to
digital
collectibles
with
little
real
use.
Now,
a
new
platform
hopes
to
use
NFTs
for
digital
...
If
your
company
plans
to
allow
employees
to
continue
working
from
home,
there
are
five
key
things
you
should
know
in
order
to
make
this
transition
seamless
and
efficient.
...
Ninety-six
percent
of
respondents
said
their
company
either
very
successfully
or
successfully
executed
its
remote
work
approach,
according
to
a
recent
TechRepublic
Premium
poll.
...
How
are
businesses
managing
their
remote
workforces?
Find
out
by
downloading
the
free
PDF
ebook
version
of
a
special
report
from
ZDNet
and
TechRepublic.
...
With
remote
working
set
to
become
the
norm
for
many,
team
leaders
need
to
figure
out
how
to
manage
remote
workers
and
set
goals
and
KPIs
in
a
new
world.
...
Agile
software
development
is
more
popular
than
ever
-
here's
where
it
came
from,
how
it's
being
used
in
major
organisations,
and
how
it's
likely
to
evolve
in
the
future.
...
Join Discussion