Westpac has introduced an on-screen keypad
for Internet banking sign-in, in what the bank says is an effort
to combat key-stroke logging fraud.
The bank said the new online keypad, which replaces the old sign-in
page, would tighten security for its 1.9 million Internet banking
customers by removing the use of a keyboard to enter
Cybercriminals have devised ways of recording keystrokes
entered on a Web page, and have in the past used this to capture
online banking customers' passwords.
"The online keypad uses special technology to scramble
Customer IDs and passwords and prevent those attempting fraud
from capturing entered information," said Westpac head of channel
and systems management, Paul Jennings.
Westpac claimed to be the first major bank to introduce the
initiative, although keypads are already used by other industry
players, such as ING.
Jennings said Westpac would continue to investigate further security initiatives for its online banking service.