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Oracle's president meets unhappy customers in Australia

The Financial Review reports that Charles Phillips, Oracle's president, traveled to Australia this week to meet with unhappy customers:In the case of the Commonwealth Bank, friction came after Oracle software code related to a database for the institution's CommSee customer service application was found to contain an abnormally high number of software bugs when it was deployed.
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Written by Michael Krigsman, Contributor on

The Financial Review reports that Charles Phillips, Oracle's president, traveled to Australia this week to meet with unhappy customers:

In the case of the Commonwealth Bank, friction came after Oracle software code related to a database for the institution's CommSee customer service application was found to contain an abnormally high number of software bugs when it was deployed.

According to the report, Philips also met with Qantas, which has faced several high-profile IT failures in recent years, and the Australian Department of Defense, where Oracle faces stiff competition from SAP.

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