SAP Asia
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Among its noteworthy achievements is the SAP Asia-Pacific Shared Services Centre (SSC) Project. Prior to setting up the center, each of SAP's 12 subsidiaries in the region was locally responsible for almost all of the finance and administrative functions, with dedicated administrative personnel processing transactional items for financial, payroll and administrative operations. Duplication of personnel across these offices meant higher expenses in salary, training and other overhead costs.
Today, located at its regional headquarters in Singapore, the SAP Asia-Pacific SSC handles the centralized transactional processing and administrative functions of its 12 subsidiaries.
The benefits have been wide-ranging. In addition to the US$2 million in annual savings, SAP enjoys improved corporate governance, increased productivity and efficiency levels, tighter operational controls, as well as improved communication flow between countries.
Another significant project is the SAP xBTR. In September 2005, SAP Asia Pacific's IT department developed the Web-based xBTR application which is used by SAP employees across the region for their business travel requests. It is a highly integrated and user-friendly application where employees log in via a Web browser and book their travel requests.
Through the use of this new application, manual routine processes and approval of trips are automated and streamlined. Employees can enter their travel information more quickly, easily and accurately, and the data is cross-checked for compliance with SAP’s global travel policies. This application is integrated to the mySAP ERP application.
The integrated process helps managers to better analyze costs according to the business need, and obtain important information such as employees' past travel history and purpose of travel. The xBTR is also easily localized and supports multi-languages, such as Japanese.
On being named a ZDNet Asia Smart50 company, Tay Beng Hang, chief technology officer for SAP Asia, said: "We are certainly excited to be recognized as one of Asia's best users of IT, and to be able to share our best practices with customers and peers.
"I am proud of our team who are very talented and dedicated to helping our internal customers through excellent IT service delivery. They are the key assets of our organization," Tay added.