SAP Productized Services

SAP has announced the release of SAP All-In-One ERP for the Australian market. From ferret.com.au:

There are three main components to SAP All-In-One ERP Package:

• Detailed, step-by-step implementation procedures.
• Extensive, reusable documentation for scope evaluation, project team and end-user training.
• Complete pre-configuration settings that provide everything needed to run integrated key processes.

By packaging standard services, SAP is making it easier and more predictable to sell and deploy its product into the SME market. SAP really does understand packaged services and how they reduce time and risk on software implementation projects.

Clearly, the company also recognizes that simplifying implementation is key to success in the mid-market.

[Disclaimer: at various times I have served as a consultant to SAP.]

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