I was installing the latest Skype earlier this week.
Subsequent to doing so, I discovered something you should know.
First, the Skype software has awful problems with some "press 1" voice-menu customer services. I used my Skype connection to call customer service at another company I do business with. Also tried it to access my voice mail messages on my landline phone.
When I entered my PIN and account number on both calls, I got back a lot of "we did not recognize your input.. please try again." On several attempts, I also got back an acknowledgment that repeated back only some of the numbers I entered, and then informing me that combination did not match their records.
It's not my equipment. After all, I don't have this problem on other VoIP and softphone services I use.
Do you have similar issues? We'd all like to know. TalkBack to us.