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Study shows PeopleSoft users leaning to ditch software post-merger

eWeek: A report from The Yankee Group shows that a considerable number of PeopleSoft organizations say that they're inclined tobail on the software following the merger.Yankee recently surveyed 192 PeopleSoft customers and found that an average of 46% demonstrated a propensity for switching applications, and an average of 30% remaining undecided.
Written by Natalie Gagliordi, Contributor on

eWeek: A report from The Yankee Group shows that a considerable number of PeopleSoft organizations say that they're inclined tobail on the software following the merger.

Yankee recently surveyed 192 PeopleSoft customers and found that an average of 46% demonstrated a propensity for switching applications, and an average of 30% remaining undecided.

What is worrying PeopleSoft customers is not product functionality, but rather concern for SLAs (service-level agreements). "Oracle could seriously mess up if they don't do well in keeping customers happy in the short term with SLAs," said Sheryl Kingstone, one of the Yankee Group analysts who authored the report.

Yankee found that among the preferred alternative ERP products, Oracle stood out as the number one alternative with 52% of respondents reporting that they would consider Oracle to be their foremost option were they to switch. This means that Oracle needs to "operate a solid defense strategy to prevail against aggressive competition from SAP, Siebel, Microsoft, and others," according to the report.

The Yankee report is behind client registration, but eWeek covers it.

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