​Suncorp Group names Sarah Harland as new CIO

Suncorp Group has wrapped up its hunt for a new CIO, appointing Sarah Harland from Medibank Private to the role.
Written by Aimee Chanthadavong, Contributor on

Suncorp Group has appointed Sarah Harland to the role of chief information officer (CIO), after Matt Pancino announced his resignation at the end of March.

Harland joins the company from Medibank Private, where she has been executive general manager of technology and operations. She has also held other roles including general manager of group technology at ANZ Bank, as well as CIO roles at the National Health Service in the United Kingdom and QWEST Communications in the United States.

In her new role, Harland will be responsible for the group's technology and business intelligence strategy, including all technology, digital enablement, cloud and infrastructure, protective services, chief data officer, projects, and programs and innovation labs function.

"Sarah is an outstanding and experienced candidate, and I am confident her leadership and track record over the past 16 years in similar roles will build on the momentum we already have and take Suncorp's digital capability to the next level," said Suncorp Group CEO and managing director Michael Cameron.

Until Harland commences her role on September 1, 2016, Suncorp CTO Clayton Herbert, who has been acting caretaker since May, will continue in the role.

Pancino finished up with Suncorp at the end of April to join Commonwealth Bank of Australia as executive general manager of retail and wealth in Enterprise Services, and will be reporting directly to CBA CIO and group executive David Whiteing.

A CBA spokesperson previously confirmed with ZDNet that Pancino will be commencing his new role in September, and will be responsible for looking after all retail banking and wealth management technology and systems at the bank.

Pancino was recently reinstated to the CIO role under the company's executive board reshuffle announced in February. Prior to that, he was promoted to the CEO position of Suncorp Business Services, following the resignation of Jeff Smith in June 2014. Pancino has also held other various roles since joining the company in 2010.

During his first stint as Suncorp's CIO, Pancino led the charge in the company's simplification program and technology projects, including the group's cloud environment and overhauling the core banking system.

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