Twilio rolls out new enterprise plan promising more agility

The new offering addresses security, access management, and administrative issues.
Written by Stephanie Condon, Senior Writer

Twilio on Thursday rolled out the Twilio Enterprise Plan, offering businesses a product that addresses security, access management, and administrative issues. The new offering, Twilio argues, should help developers in enterprises move their communications to the cloud with the same ease as smaller startups.

"Enterprises have to balance the desire to be more agile and innovative with the need for more stringent security and controls," said Twilio CEO Jeff Lawson in a statement. "With the Twilio Enterprise Plan, enterprises are free to innovate at the speed of startups while ensuring compliance with their more rigorous policies."

The Single Sign-On (SSO) feature, which is SAML-based, gives employees a consistent way to log into Twilio. It also allows IT departments to use their existing identity management system to grant and revoke access and credentials.

The new plan also features customizable Role-Based Access Control (RBAC), allowing for the creation of specific roles and permissions within Twilio. Users and privileges can also be synchronized with the existing tools that organizations use to manage permissions across all their applications.

The Enterprise Plan also comes with auditing capabilities, thanks to a fully-managed changelog and a SIEM-capable API to help compliance personnel stay abreast of security-sensitive actions like password updates.

It also comes with public key client validation to ensure that every REST API request is coming from an approved business application.

Lastly, the new plan includes an account segmentation capability that allows usage and billing data to be structured in a way that maps to a business's organizational makeup.

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