Not only is that thread up to more than 22,000 page views and 250 posts, but some Vonage Forum Members have been running test routines to quantify whether or not there is a slowdown in their Vonage service over their Comcast broadband connection.
"I'm trying not to get sucked too far into this process, but wanted to compile some sort of data to provide to Comcast when I try to get them to come out and check whatever they can check to see if they can improve my (and hopefully your) service," writes a member named "Shakedown."
"Here are my two reports for two sampling periods today covering about a half hour for the first and the second that lasted about 15 min. The red bars indicate 100% packet loss," he writes, introducing two screen captures from his test using a utility called Visual Route.
The first plot is at the top of this post.
"Each plot was 5 sec so that means that in the instance when there are 3 bars the person on the other end couldn't hear me for close to 15 seconds! I had no downloads running, just a few computers running email and websurfing. BUT, this happens even when all computers are off! As you can see, it happens so frequently that it interferes with just about every phone call."
Here's the second plot, this one for 15 minutes of activity (or lack thereof):
I'd like to know if some of you readers have been testing your Vonage over
Comcast service as well. Send us some scores, screen caps, or even just your thoughts! We'll keep this going in a new thread.