What's so special about Avaya? Maybe their mobility support

Science and technology news site RedNova has republished a Business Communications Review piece summarizing an exhaustive series of assessments of advanced applications from four leading IP telephony vendors.

The BCR editors were quite impressed by Avaya's mobility support, especially its ETC (extension-to-cellular) capabilities.

Here's what BCR's Edwin Mier says he loves about Avaya's ETC:

• A Symbian-based client that delivers the top 20 Avaya IP-PBX features to users of Nokia Series 60 cell phones. The user chooses between a "personal" profile on the cell phone, and an "Avaya" profile. Mier says BCR testers have noted that, if it's in personal mode, you can't be notified of an incoming call from the Avaya PBX.
• A new softphone application that runs on Windows-based Pocket PCs.
• The Motorola-manufactured "dual phone," which does 802.11a WiFi locally and is also a GSM-based cell phone. In either case, the user has access to Avaya PBX features.
• Enhancement of "Extension To Cellular" with "Speech Access," based on Avaya's Unified Communications voice-processing package. This means any cell phone users on any carrier service can access Avaya IP-PBX-based services via a very-well-done natural-language interface.