Zoho's IT management arm addresses cloud password challenge

ManageEngine, which develops a broad range of automation and monitoring tools, adds extensive cloud services and apps support to password service software.
Written by Heather Clancy, Contributor on

As more businesses grapple with simplifying the process of how to let their employees and business partners access complicated Webs of cloud applications simply yet securely, we're hearing more about approaches to identity management that embrace cloud services and infrastructure.

This motivation, for example, was behind 8KMiles' acquisition this week of FuGen Solutions, which is a cloud identity services broker.

Cloud identity management technology is also behind an update to the ADSelfServicePlus tool from ManageEngine, the IT management development arm of Zoho. 

The software lets IT administrators synchronize passwords between Active Directory and supported cloud applications or services. The supported platforms include Microsoft Office 365, Azure, Oracle E-Business, Salesforce Apps, Google Apps, Box, and Dropbox.

"Our users are finding that passwords to cloud services are just as difficult to remember as passwords to traditional applications when there's no single sign-on solution in place, and the help desk pays the price in a deluge of password reset requests," said Manikandan Thangaraj, director of product development at ManageEngine, in a press release about the software updates.

If you choose not to synchronize the passwords, they can still be reset individually. That all depends, of course, on an organization's security policy.

The ADSelfService Plus tool also allows companies to embrace customized password complexity policies, such as password length or parameters that are necessary for verification.

The Standard Edition of the software starts at $595 per year for 500 users.

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