Natalie Gagliordi

Until 2021, Natalie Gagliordi was a senior writer for Red Ventures based in Louisville, Kentucky, covering business technology for ZDNET.

Latest Posts

cnn.com: Postage rates rise

cnn.com: Postage rates rise

I can't decide whether my reaction is "Imust be really out of touch" or "snail mail? who cares?"Itwill cost Americans 2 cents more to mail a letter starting Sunday. First-classpostage rises to 39 cents for the first ounce.Confessiontime -- I almost totally missed this news.  And I still read a printednewspaper almost every day.  For the four or five stamps I use ina typical month, it's not like this is a major impact on my budget... Still,I can remember when postage increases were front page news.  Iwas looking through old stamp collections (call me a geek) the other day,noticing the year (1981) when rates went from 13¢ to 15¢ to 18¢, all inone year.  So 39 cents?  How exciting.Link: cnn.com:Postage rates rise >

January 12, 2006 by in Tech Industry

Stowe Boyd joins the "Notes sucks" meme

Stowe Boyd joins the "Notes sucks" meme

Stowe Boyd has been reading Sim',Dave,and me...:Thepoint that is missed by the Lotus Notes advocates is that people want tobe able to communicate, collaborate, and coordinate with anyone, not justthose who are using the same programs as them. That's why email was thekiller app of Web 1.0 -- it worked that way. And Notes has fallen by thewayside, an asterisk in the collaboration chronicles, but all being said,not really very successful -- aside from the acquisition by IBM as a counterto Microsoft's enterprise email dominance. An asterisk? How does a product get mentioned as one of the "tenmost important products of the 1990s"if it is only an "asterisk"? And how could you describe a productthat is growing double-digits (over the last several reported quarters),that has 61,000 global customers today, and that is the basis for literallymillions of collborative applications as "not really very successful"?  Stowe seems to have missed the chapter in Notes history, ten years ago,where Domino made Notes applications available via web browser (and now,in Domino 7, via web services).  It hasn't been the case for a verylong time that it only works for "those who are using the same programs". The classic example, from wayback in 1998, is Chrysler'sSCORE application, which involved their suppliers in saving billions ofUS dollars.  Many of the Notes successesover the years are extranet types of scenarios.  There's also theelement of surfacing Domino applications in portals or WebSphere applications,another way of extending them (which, too, has been available for manyyears). Putting aside the past history, Notes is about to be reinvented, yet again,for the next generation of collaboration.  One of the major objectivesof Notes"Hannover" is aplatform for "composite" applications, expanding its reach beyondDomino server applications.  Notes, in this scenario, will be ableto leverage/surface componentized collaboration services.  You'llbe hearing more about this (and seeing it) in the weeks ahead.  Now the last bit is that Stowe believesThe right thingto do is to build collaboration into the apps that people are using. Orbuild small, focused collaborative apps that do one thing right. This isone of the lessons of Web 2.0.Yes, the vision of "contextualcollaboration" has been in the industry for several years now.  Partof the promise of Web Services and SOA is to do exactly this.  Butbuilding small, focused collaborative apps that do one thing right -- theindustry actually tried that over the last several years, and it hasn'texactly worked out.  Think of Zaplets, or Kubi's 1.0 incarnation,or Radnet, or tons of other single-purpose collaboration tools that haven'tgone anywhere.  I remain hopeful that it will come out of the currentand future work from IBM, Microsoft, or left field -- but I doubt thatthe idea of a rich, integrated client will fade anytime soon.Link: CoranteGet Real: Lotus Notes sucks>

January 12, 2006 by in Developer

Sim´ Hampel´s IBM eye: Lotus Notes sucks?

Sim´ Hampel´s IBM eye: Lotus Notes sucks?

So there's this site out there called "LotusNotes sucks".  I'venever linked to it before, I've read it, but it is so hard to get pastthe closed-minded nature of the site's author that the overall messageis lost. My colleage Sim'Hampel recently spent some time dissecting the site in detail, though,and saysSo let's be perfectly clear. I absolutely loveLotus Notes. Now that I've said that, I actually agree with a large part of what LotusNotes Hater has to say. I read through a large number of the bugs and issuesthat he mentions on his site - and largely I agree that they are bad UIdesign, or meaningless errors, or confusing behaviours, and so forth.Sim'evaluates some of what is discussed on the Notes sucks site.  Buthe brings the discussion up a level:Concentrating onthe end-user client niceties from a novice's point of view is not the wholestory, and this is why I still insist that, despite its shortcomings, LotusNotes is still the best choice out there as an enterprise messaging platformand distributed application development platform. Don't underestimate security,reliability, managability, scalability, flexibility, and all the otherbenefits that the platform provides the enterprise. Anybody who has experiencedthis knows that there really isn't anything available that can truely competewith Notes and Domino in this arena. Don't underestimate how much yourusers will complain and be bitter if your messaging platform becomes unreliableand stops them doing their jobs effectively - even with a pretty UI. Itdoesn't matter how nice the UI is if you still can't access your email!Sim'and I have discussed his article, and I think it's worthwhile reading. I don't entirely agree with it... I've watched usability videos ofOutlook users using Notes, Outlook users using Outlook, etc. ... each producthas its plusses and minuses.  I'm not going to turn this into a competitiveposting.  My point is simply, Notes may have its quirks, but so domany many software programs.  Because people "live" in e-mail,they are exposed to more of the e-mail application's quirks than most ofthe other software they use.  Notes 6.x and 7 have made significantimprovements, and from what I've seen out of the labs in the last few weeks,Notes "Hannover" is going to be a major "wow" at Lotusphere2006.

January 6, 2006 by in Enterprise Software

Moderated blog comments

Moderated blog comments

I've been frustrated in the last coupleof days by a couple of blogs with moderated comments.  Since DominoBloghas had 99% accuracy blocking comment spam, and several other solutionsexist to deter it for other blog technologies, I think moderating commentsis really more of a control thing than a true anti-spam measure.  Inboth of these cases, I'm pretty sure that's the case.  And since it'sbeen at least two days in each case, and my comments still haven't been"moderated", I'll just cover them here. Case #1 -- MichaelHermann wrote about initial experiences with IBM Workplace. I'm not sure what approach a "dot net junkie" takes toWorkplace Services Express, but given that background, unsurprisingly,his initial impressions are negative.  He has a problem downloadingfrom the IBM website (seemingly a commongripe) and instead of retrying,figures that he can blame it on IBM web server, Workplace, or WebSphere,a "12.5% chance of the 3 components working at any given time". Sort of like Windows, IIS, and SharePoint, but I guess I shouldn'tgo there. ;)   His second impression is a rant about the downloadfile name, and how he can't figure out what the files are because of it. And where's the readme?  Well, Michael, the file namemight not be self-documenting, but I'm sure you read the screen where youactually downloaded from, right?Case #2 -- JeffUbois covered the latest Radicatipress release on MessagingNews.com. My comment was simply to point to myblog entry about this "news". Given one of JeffUbois's roles, I would thinkhe'd be interested in the relative accuracy of this "news".Agood question is, should I even care anyway?  I found these blogsthrough technoratiand/or blogdigger. They may not have much in the way of readership, but if I could findthem by searching for Lotus Notes or whatever, others making similar searcheswill, too.  As such, it would be nice if their blogs allowed for thediscourse implied by having a comments feature.  And if they're notinterested in that then turn the comments off or at least make their commentspolcies clear.  I would then know to recommend they switch to DominoBlogor some other appropriate blogging tool....or to not bother paying attention.

January 6, 2006 by in IBM

Infoworld: Study: Microsoft still leads in e-mail

Infoworld: Study: Microsoft still leads in e-mail

Infoworld reports on a new Radicati study:Thestudy found that Exchange, Microsoft's e-mail platform, currently has 23million more seats than Lotus Domino, IBM's e-mail platform.Thisis great news!  Why?  Because in a reportpublished in July, 2005, Radicatiindicated that Microsoft Exchange had 30 million more mailboxes than LotusNotes/Domino for 2004.  That same report forecasts Microsoft to have38 million more mailboxes than Lotus Notes/Domino for 2005.In other words, consider the fact thatneither IBM nor Microsoft have reported Q4 2005 earnings.  Considerthe wild fluctuations in the numbers this analyst firm has published.  Applyboth considerations to the new report.Link: Infoworld:Study: Microsoft still leads in e-mail>

January 5, 2006 by in Microsoft

My *ss handed to me about Lotusphere.com

My *ss handed to me about Lotusphere.com

OK, there are times I just simply don'tget it, and this morning is one of those times. Last night, both Bruceand voweblogged about the fact that IBM has lotusphere.com redirected simply tothe ibm.com home page.  In comments on Bruce's site, I basically pulleda "get over it", saying that IBM has too many products, solutions,brands, themes, and events to manage all the inidividual domain names thatcould be involved. Well, reading the subsequent comments on both sites, as well as some e-mails...apparently I've had a little too much IBM kool-aid.  While I understandIBM's position on domain management, it appears that it is one that isinconsitently applied. This is a hard problem overall, and one which different vendors have handleddifferently.  Microsoft seems to be very good about this, with sharepoint.comgoing to an appropriate section of their site, and msteched.com being themaster domain for their main annual conference.  Other software vendorshave varying approaches.  I had some fun looking at some other industries,where PTCruiser.com goes to Chrysler's product page, but Sebring.com goesnowhere. I don't know that I can influence the ibm.com team to change the lotusphere.comredirect at this time, though I'm going to try.  This discussion happeneda few times around Lotusphere 2005 as well.  Perhaps things will bedifferent for Lotusphere 07.

January 5, 2006 by in IBM

Service Oriented Architecture (SOA): an interview with IBM Workplace and Lotus developers

Service Oriented Architecture (SOA): an interview with IBM Workplace and Lotus developers

An interview with IBMers Robert Duffner,Doug Wilson, and Fernando Salazar on SOA and its relevance to the IBM Workplaceproduct family:How do you think SOA is going to shapethe future of the software industry (or any industry for that matter)?Doug: I'll polish up the crystal ballfor that one. We've already talked about SOA as being a good meeting groundbetween the business and the IT organization. I think that's going to fundamentallychange things. We also talked a bit about Web services, and particularlyWeb services over the Internet, as being an enablement for small businessand large business to meet together with the IT infrastructure costs thatare palatable to both. And the ability to create a large, service-orientedecosystem across the internet, I think, is very promising. Just as theInternet has enabled a number of other new business models to emerge, Ithink here in the realm of service provider and service consumer, thereis a whole new set of business models.Link: IBMdeveloperWorks:Workplace -- Service Oriented Architecture (SOA): an interviewwith IBM Workplace and Lotus developers>

January 3, 2006 by in Enterprise Software