Natalie Gagliordi

Until 2021, Natalie Gagliordi was a senior writer for Red Ventures based in Louisville, Kentucky, covering business technology for ZDNET.

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DC Notes User Group meeting debrief

DC Notes User Group meeting debrief

A great meeting of the local user grouplast night.  About 20 in attendance, with a good 90+ minute discussion. Since there was an ND7 launch in the DC area just a couple of weeksago, I eschewed my normal presentation format and made it more of an informalQ&A.  The evening meeting time further contributed to the relaxedatmosphere.  So, great discussion overall -- competitive stuff, Workplacestuff, NSFDB2 stuff, and the usual "Lotus marketing sucks" stuff.:)  Thanks to all who attended -- that was one of the best user groupmeetings I've done in a long time (with no offense to the other user groupsor anyone in Toledo).Special thanks to ICIand JackDausman for hosting the meeting(and for the coolt-shirt), and Neal Agate for transportationservices and arranging the "geekdinner" after the meeting.

November 14, 2005 by in Tech Industry

Arno in Austria complains about Notes (updated)

Arno in Austria complains about Notes (updated)

A blogger named Arnorants about how he doesn't like the usability of Lotus Notes:Sowhen talking about Lotus Notes (the client only, as this is all I knowabout), I will not lose my temper. I will not raise my voice. I will quietlycontinue voting on the "Software Tools of Dirt"-Page (in German)each time it crashes, and launch my little KillNotes.exe so I can restartit without having to reboot. I will let others do the cursing and complaining(Interface Hall of Shame or I hate Notes come to my mind), and will onlytalk about some experiences I went through just the last couple of days.Arno,just an FYI, your screen shots are from Notes R5t-decoration:line-through">,which shipped in 1999.  Update:Alan Lepofsky notes that the screen shot actually looks like NotesR4.5, which shipped in December, 1996.  Seethis page on developerWorksfor what appears to be confirmation. I would happily offer to have a demonstration of Notes 7, which shippedtwo months ago, set up for you, but your blog does not allow comments anddoes not have any contact information.  Anyone know Arno?

November 14, 2005 by in Tech Industry

Publish: IBM sets its sights on social networking tools

Publish: IBM sets its sights on social networking tools

More coverage of IBM's press/analyst eventthis week .One IBM customer on hand to lend its supportto the advancement of new social networking applications was investmentbank Morgan Stanley, which said that it is testing tools meant to helpits employees communicate more effectively while keeping a record of thoseinteractions on hand in a central location for compliance with governmentdata-management edicts such as the Sarbanes-Oxley Act. Stephen Sparkes, CIO of the firm's InvestmentBanking division, admitted that earlier attempts at Morgan Stanley to createinternal expertise-tracking systems "failed miserably" becausethey were too hard to use and promote to workers. Sparkes said however, that corporateblogs and wikis with rigid controls for editing information and protectingcustomer confidentiality are showing signs of having much greater success."We knew that the ability to betternetwork individuals could provide immediate benefits and help move thecompany to real time, to shift how people collaborate," Sparkes said.Good to see the customer viewpoint.Link: Publish:IBM sets its sights on social networking tools>And for another view yet, see the writeupby Mike Gotta of Burton Group.

November 10, 2005 by in IBM

Joho the Blog: IBM shows del.icio.us for the enterprise, and more

Joho the Blog: IBM shows del.icio.us for the enterprise, and more

Unfortunately I wasn't able to make itto a press event which IBM software held earlier this week, entitled "Thefuture of social networks".  David Weinberger did, though, andhas a very detailed writeup:They're talking about 1)Social Nets Analytics, a "solution" [yech, I hate that term --What product isn't a solution? Can-opener= Your sealed can solution. Plunger= Your crap won't go down solution] that tracks and analyzes what's beingsaid about you on in blogs, feeds, articles...; 2) Appliki, an "applicationwiki" [= JotSpot competitor, = Why aren't we using Notes for this?];3) Jamalyzer, productizing what IBM uses in its "jams," multi-daycross-company conversations; 4) dogear social bookmarking service [= del.icio.us+ "authentication," i.e. The Folksonomy Torquer]; 5) Fringe,a productiziation of IBM's internal employee phonebook [ = Friendster withoutthe condoms]; Web Activity Management, what seems to be a portal for trackingall your business activities and communications [ = Big Blue Brother];6) Blog and Wiki Central, IBM's internal blog aggregator.Thequestion occurs in his writeup as to why Notes wasn't more a part of thediscussion.  It's a good question and one I'll be poking around abit when I get back to the ranch this afternoon.  I'm certain thereis very strong awareness amongst those who particpated of the blog, wiki,RSS work that's been done with Notes/Domino to-date.Anyway, check out Weinberger's descriptionof several of the other projects, as well as the discussion during theday.  My key takeaway -- IBM software gets social software, and theIBM research team is intent on continuing their efforts in this space. We've already seen productized projects like ActivityExplorer, let's hope some moreof these make the same progression.Link: Johothe Blog: IBM shows del.icio.us for the enterprise, and more>

November 10, 2005 by in IBM

Doc Searls on blogging vs. journalism

Doc Searls on blogging vs. journalism

After the recent Forbes:Attack of the Blogs article,the blogosphere exploded in discussionabout the article.  Perhaps this was DanLyons intended effect afterall, like yelling "fire" in a crowded theatre.  Ten dayslater, the hue and cry has mostly passed, though I am still getting pingsand mails ("Did you know you were in Forbes magazine?").  Atthis point, while I don't think my dad has seen it yet, a lot ofothers have.  There have also been some interesting comments aboutthe printedition , the criticismof the Lotuscommunity, and a notable omission.The various blogs covering the story included DocSearls.  He and I hadan offline e-mail conversation about the story, and about his collectionof links, which included many other blogs--but initially not mine.  Searlsgraciously updated hislinks to include my blog entry. In his e-mail back to me, he wrote:I think thereis also something about blogging that gets scant credit: provisionalism.Non-finality. While conventional journalism tends to be homiletic and conclusive("this is so, and I've done the research to prove it"), bloggingjournalism is often provisional ("this seems to be so... what do therest of ya'll think?").This is a huge and powerfulthought.  Journalists write as if they get one shot to tell the story. They might write follow-ups, but a "mainstream media" articletends to be written to stand alone, to represent a complete picture, andto answer as many general questions as possible.  This was certainly the case with Attack of the Blogs. I note with interest(though not conclusively) that an IP address Mr. Lyons was using has notrevisited my website once since the article was published.  Theblogosphere reaction to the story comes in more like Letters to the Editor-- Forbes has likely received more than a few on this story -- but thatdoes not mean that the original writer is reading the responses.  Muchof the mainstream media still does not believe in the self-correcting natureof blogging -- I doubt we'll see a follow-up story in Forbes a year fromnow. Bloggers realize they have an accountability to their readers that is differentthan mainstream media.  I'm not talking about some of the blogs thathave become online magazines, but rather name-brand bloggers.  Searlscaptured this thought in his e-mail, too, as he describes the "sovereignnature" of a blog:My blog is my domain. It is theunfiltered (except by myself) source of what I alone think and say. Beforeblogging, we didn't have that.If an individual bloggerwrites a one-sided story, he/she can expect to be criticized for it --either on their own site or on other blogs.  They can expect theircredibility to take a hit.  They can expect their readership to change(in most cases, to drop).   In this particular instance, one of the fascinating things is how the mainstreammedia and the blogging world have actually combined synergistically.  WhileForbes readers may not see the rest of the story printed in the magazine,they can on the web -- even on Forbes.com.  Without a trace of irony,Forbes publisher RichKarlgaard started bloggingthe week after this article ran.  I'm quite proud of the fact thathe was immediately challengedby oneof the Lotus community (youknow, those who were described as "sickos" in the story) forthe obvious conflict.   Searching on the titleof the article and the article'sauthor reveals a huge buildupof sovereign voices dissecting and deconstructing the article.  Ihave seen a bunch of those searches land here on edbrill.com.  Notonly is the article not being taken at face value, the characterizationof the players within it, including myself, isn't either.  And thus,powerfully, the one-sided nature of a traditional journalist's articlehas been revealed and deflated-- by the very technology being attacked.

November 8, 2005 by in Enterprise Software

SearchDomino: Survey: Lotus Notes/Domino 7 upgrades planned, but not yet scheduled

SearchDomino: Survey: Lotus Notes/Domino 7 upgrades planned, but not yet scheduled

SearchDomino comments on upgrade plansfor Notes/Domino 7:Lotus Notes users have earned a reputationfor brand loyalty. If the results of SearchDomino.com's recent survey ofNotes/Domino developers and administrators are any indication, that loyaltywill continue with Notes/Domino 7.0. The survey revealed that the vast majority of Domino shops plan to upgradeto R7. Only 21 of 169 respondents, or 12 percent, indicated that theirorganization did not plan to upgrade. A target upgraderate of 88%.  Fantastic. One of the great things I've discovered in the last few weeks of speakingat and about Notes/Domino 7 launches is how much the energy is back inthe market.  By the time the over 200 launch events have wrapped up,over 12,000 people will have attended (this number is probably conservative). Many of the launch events were sold out or overflowed (shh, don'ttell the fire marshals).  In Toronto last week, they were bringingin more chairs while George Brichacek and I were proceeding with the keynotespeech.  New launch events keep getting added to the calendar.  Andevery day advances the pulse-quickening progression to Lotusphere.  Moregood stuff.(Updated, forgot the link)Link: SearchDomino:Survey: Lotus Notes/Domino 7 upgrades planned, but not yet scheduled>

November 7, 2005 by in CXO

Wear your "boots" to Lotusphere

Wear your "boots" to Lotusphere

The Lotusphere website features an interviewwith Kristin Keene, discussing how Lotusphere 2006 will be even more technicalthan ever."Each year, the number one piece of feedbackwe receive from Lotusphere attendees is a request for more technical content,"says Kristin Keene, who has been at the helm of Lotusphere content developmentfor nearly ten years. "And while we have certainly increased technicalcontent every year, this year, with Lotusphere BootCamp, we're taking thequantum leap of delivering a new, parallel, end-to-end program of nothingbut highly technical content that in itself is the size and scope of yourtypical technical conference -- and that adds three times more technicalsessions to the show overall."If you've been onthe fence about the value of Lotusphere, the Bootcamp track, plus the increasednumber of jumpstarts and hands-on sessions, should help convince the boss-- yes, it really is a technical conference.Of course having said that, the Lotuspheresite (and Rocky'sclues) now divulge that there'ssome fun, too:Well, here's your chance! We're proud toannounce the first annual Lotusphere JAMFest 2006! On Monday and Tuesdaynights, we will be providing you -- all you Ziggy Stardust wannabes, EricClapton protégés, or Neal Peart idols -- the opportunity to jump on a stage,pick up an axe, pair of sticks, or mic and rock the house with your awesomeriffs or stunning vocals. Of course, "encouragement" will beavailable for the needy, but for many of you that isn't necessary -- allyou need is a stage, an amp, and an audience to shred. Goodstuff -- less than 90 days away.

November 4, 2005 by in Tech Industry

SearchExchange: Recovering Exchange from .OST files

SearchExchange: Recovering Exchange from .OST files

SearchExchange writes about a last-ditchattempt to restore a corrupted Exchange server from Outlook users' OSTfiles.Recently, I was recruited by a colleague to helphim recover Microsoft Exchange data from a failed hard drive. Unfortunatelyfor us, he had a corrupt backup. The failed drive contained the server'sprivate information store, so everyone's e-mail was gone and there wasno backup to restore. Luckily, we were able to devise another way to recoverthe data (only practical in small organizations). ...[W]e decided to start a fresh Exchange installation, load the service pack,create a few mailboxes, and then let the [Outlook] cache data repopulatethe mailboxes. It was a great plan, except for one minor detail -- Outlook2003's built-in self-destruct mechanism. In Notes/Domino,local NSFs are exactly the same as the server copies.  The one timeI ever had a mailbox corruption on a server, we copied my local mailfileback up to the server, and I was back up and running in a few minutes...fasterthan backup.  Nowadays, I'd just point to my cluster replica, andhave that copy be first choice to restore to the primary server, with localcopy as second choice.  Either way, a backup often is a second orthird choice in a Notes/Domino environment, and it would never go likethe Exchange scenario in this article. Link: SearchExchange:Recovering Exchange from .OST files>

November 4, 2005 by in Microsoft

SearchDomino: Advice sought re lack of Notes/Outlook interoperability

SearchDomino: Advice sought re lack of Notes/Outlook interoperability

SearchDomino has a story today about anorganization running a hosted messaging environment, using Domino 6.5 andOutlook clients.  Apparently, they're having problems with POP3 errors.Accordingto Frank, someone at the hosting service told him, "Notes and Outlookdo not work well together."...What Frank wants to know is this: Iswhat he was told by the hosting service true? Do Outlook and Notes NOTwork well together? Yes, he knows the literature on both the Lotus andMicrosoft sites says the two products should interoperate just fine. ButFrank says, "I would prefer to hear from an expert working in thefield rather than marketing literature."Link: SearchDomino:Advice sought re lack of Notes/Outlook interoperability>

November 4, 2005 by in Tech Industry

I´m speaking at Lotusphere!

I´m speaking at Lotusphere!

Take a day off in the blog world, and find my RSS reader jammed up witha dozen+ bloggers proudly conveying the acceptance of their upcoming sessions(including Birds-of-a-Feather) at Lotusphere.  Congrats to Carl,Jess,John,Devlin,Paul,WildBill, Bruceand Vince,Chris,Duffbert,Chris,vowe,Stefan,and others who haven't blogged about their sessions yet (IDoNotes, Henry,Scott, Julian, etc.etc.etc.). As for me, I'll have two session: "The Boss Loves Microsoft: Wheredoes that leave Lotus?" with a mystery colleague; and "How to'sell' Notes/Domino inside your organization" with LibbyIngrassia,  I'm sureI'll pop up like a gopher somewhere else on the agenda, too....As noted the other day -- we had a huge number of great abstracts to sortthrough this year.  Thank you to everyone who submitted one.  Somereally tough calls, right down to the wire (and we're still working througha very last few).

November 3, 2005 by in Tech Industry