AAPT, iPrimus not compliant with industry code: ABA

The Australian Broadcasting Authority (ABA) targeted the two in the release of findings as to how the 10 largest Australian Internet service providers were meeting their consumer information obligations under the code.

The audit, which was conducted on the ISPs' Internet sites on 8 August, indicated a high degree of compliance with the codes. Only two of the 10 ISPs audited, iPrimus and AAPT, were found not to be fully compliant.

ABA said the Web sites of iPrimus and AAPT were not compliant "as they did not contain information for content providers about their legal responsibilities and labelling". The ABA findings stated that AAPT's Web sites also lacked information about how subscribers could complain to the ABA as well as what procedures should be taken to deal with complaints about unsolicited e-mails.

AAPT has since revised the information on its Web site so that it now complies fully with the codes, the ABA said. Discussions between iPrimus and the ABA are still continuing.

The audit identified three key areas in which the code provisions could be improved, including the currency and prominence of information and the promotion of filters.

The Internet Industry Association (IIA) released new draft codes for public consultation in 22 November.