Optus has selected Stream Communications as the single
contractor over rival BSA.
Don Muirhead (Credit: Stream Communications)
"Through a detailed evaluation process, Optus assessed both
companies against a set of key criteria and awarded single supplier
status to Stream Communications Pty Ltd," an Optus spokesperson said in a statement.
Stream Communications and BSA had previously shared Optus' contracted installation and
technical maintenance work 50/50.
Stream Communications MD Don Muirhead was very excited about the
arrangement. "We really understand the spirit of the relationship
and will be working very closely with Optus in improving customer
service," he said.
"In the next couple of weeks we'll be having detailed
conversations with our [sub]contractors," he said. The company will also be
looking to appoint more subcontractors to deal with the increased
BSA declined requests for comment.
The news followed subcontractors
going on strike in December for
better rates and improved work procedures. The strike only lasted a
week with the subcontractors
going back to work on the understanding that the issues would be addressed.
A spokesperson for the Telecommunications Subcontractors
Association (TSCA) said that it was likely that all the Stream
subcontractors would be signing new contracts which would include
the new rates negotiated in the deal. The spokesperson urged the
subcontractors not to sign until the TSCA has had the chance to
have a look at the contracts and negotiate around them.