M1 launches unlimited in-flight data roaming with 18 airlinesSingaporean telco M1 has partnered with airlines including Singapore Airlines, British Airways, and Emirates to offer passengers unlimited in-flight data roaming.December 16, 2015 by Aimee Chanthadavong in Mobile Carriers
ACMA orders Optus and TPG to refund AU$6.5m for under-delivering internet speedsMore than 38,000 customers were being charged for internet speeds they could not get.March 22, 2022 by Aimee Chanthadavong in Mobile Carriers
Good customer service is no longer good enough: OptusA recent study by Optus has shown that Australian organisations still have a long way to go in achieving 'outstanding' customer experience. June 18, 2014 by Aimee Chanthadavong in Mobile Carriers
M2 restructuring to reduce role duplicationApproximately 150 roles in technology, human resources, and customer services are expected to made redundant at the end of M2 Group's process of consultation. April 27, 2014 by Aimee Chanthadavong in Mobile Carriers
Telstra Wholesale gives pre-paid mobile services support to iVNOiVNO has signed a pre-paid mobile services agreement with Telstra Wholesale that will give the company access to Telstra's mobile network when it offers its services to consumers. June 4, 2014 by Aimee Chanthadavong in Mobile Carriers
Singtel half-year results unfazed by currency headwindsSingapore telco Singtel has reported that net profit rose 5.3 percent year on year, despite a 13 percent decline in the Australian currency.November 11, 2015 by Aimee Chanthadavong in Mobile Carriers
ACCC slashes mobile, SMS pricesThe ACCC has issued a draft decision outlining the prices that mobile network operators will charge each other and fixed-line network operators for receiving calls and SMS.May 7, 2015 by Aimee Chanthadavong in Mobile Carriers
Vodafone New Zealand signs 5G network deal with Nokia5G will be launched in Auckland, Wellington, Christchurch, and Queenstown later this year.August 7, 2019 by Aimee Chanthadavong in Mobile Carriers
Optus, Exetel sign two-year NBN aggregation dealExetel will have access to all of Optus' National Broadband Network points of interconnect and technologies under a new agreement.September 1, 2015 by Aimee Chanthadavong in Mobile Carriers
Telstra pledges to help 'vulnerable customers'Launching a new AU$30 plan and wiping debt are among some initiatives announced by the telco giant.February 5, 2020 by Aimee Chanthadavong in Mobile Carriers