Latest from Brian Solis
Relationship transformation: The role of trust in accelerating innovation and digital transformation
Before COVID-19, one of the challenges limiting digital transformation success was its over-reliance on digital. Relationship Transformation (RTx) aims to escalate relationships as a driver in digital transformation. Building trust internally and externally is key.
When digital transformation fails, focus on the why and how of change, not just technology and transactions
In these times of digital and pandemic disruption, emphasizing the humanity of change will give DX a purpose. To succeed, digital transformation must now prioritize relationship transformation (RTx) as the 'why' of change and modernization.