Heather Clancy


Heather Clancy is an award-winning business journalist specializing in transformative technology and innovation. Her articles have appeared in Entrepreneur, Fortune Small Business, The International Herald Tribune and The New York Times. In a past corporate life, Heather was editor of Computer Reseller News. She started her journalism life as a business writer with United Press International in New York. She holds a B.A. in English literature from McGill University in Montreal, Quebec, and has a thing for Lewis Carroll.

I am fascinated about how businesses of all sizes can transform their operations through technology -- not just to make themselves more efficient, but to rise above their competitors. That's the theme for my two ZDNet blogs, Small Business Matters and Next-Gen Partner. For SmartPlanet, I'm focused on profiling inspirational and controversial business leaders who have great leadership lessons to share. I also write regularly and passionately about corporate social responsibility and sustainability issues for GreenBiz.com. Occasionally, I will pop up at an industry conference in some sort of speaking capacity. In cases where an engagement involves a sponsor that may be covered in this blog, that fact will be disclosed in coverage as appropriate. My corporate writing work usually consists of crafting research white papers about some aspect of technology or moderating Webcasts. In the event that my commentary (in written, audio or video form) mentions a company for which I have provided consulting advice, I will disclose that fact. However, there is no connection between these projects and topics that I cover in my blogs.

Latest from Heather Clancy

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IBM: Energy concerns are translating into green-tech action among smaller businesses

IBM: Energy concerns are translating into green-tech action among smaller businesses

If you thought health care was the biggest or only cost concern for small and midsize businesses (SMBs), think again.According to the results of a telephone survey released today by IBM, a majority of SMBs on a worldwide basis cite energy costs as the “biggest cost increase” for them over the next two years, outstripping increases related to health care, payroll, rent and other types of equipment.

November 7, 2007 by in Enterprise Software

Who gets the credit? (Carbon credit that is)

Who gets the credit? (Carbon credit that is)

Time for the beginning of the year update on the Carbon Disclosure Project (CDP), a non-profit collaborative effort of mega-big companies trying to get a better grip on their carbon/greenhouse gas emissions.Just as Walmart is requiring its suppliers to supply it with more environmental impact information, the CDP has launched a supply-chain research project to measure the emissions associated with some of the biggest manufacturing concerns in the world.

January 10, 2008 by in Enterprise Software