51% of SMBs do not respond to customer e-mails

MarketingVox points to...

MarketingVox points to , which focused on customer response time from companies with revenues of from $10 million to $250 million. 51% of the surveyed companies didn't respond to customer e-mails at all, versus 41% of the enterprise companies that Benchmark Portal surveyed in 2004.


You have been successfully signed up. To sign up for more newsletters or to manage your account, visit the Newsletter Subscription Center.
See All
See All