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ACS withdraws survey critical of Hutchison
The Australian Computer Society has withdrawn a survey of its members on Hutchison's service levels following 'discussions' with the telco. The controversial survey found that "only 11 per cent of [ACS] members believe the 3 network offers a reasonable level of service", and quickly raised the ire of Hutchison, which claimed the survey was designed to elicit a negative response.
The Australian Computer Society has withdrawn a survey of its members on Hutchison's service levels following 'discussions' with the telco.
The controversial survey found that "only 11 per cent of [ACS] members believe the 3 network offers a reasonable level of service", and quickly raised the ire of Hutchison, which claimed the survey was designed to elicit a negative response.
Hutchison instructed its lawyers to send a letter to the ACS demanding the survey be withdrawn, but ACS president Edward Mandla refused, and said the leader of a company had to be thick-skinned. Mandla instituted the monthly survey of ACS members when he was elected national president of the society last year in an attempt to secure the relevance of the society.