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Airlines try to ground Web travel
The airline industry wants to put Web travel agents out of commission. The announcement two weeks ago by Northwest Airlines and KLM Royal Dutch Airlines that they would stop paying commissions to Internet travel agencies may only be the beginning, analysts say.
The airline industry wants to put Web travel agents out of commission.
The announcement two weeks ago by Northwest Airlines and KLM Royal Dutch Airlines that they would stop paying commissions to Internet travel agencies may only be the beginning, analysts say.
"By the end of the year, all airlines will be at zero commission for online travel agencies," predicts Forrester Research senior analyst Henry Harteveldt. Full story. --Greg Sandoval, Special to ZDII