Craig Middleton, Telstra corporate affairs manager, said the new look was based on "the improvement of the Web site's usability".
"The whole look has changed, it now fits more easily on customers' screen without needing to scroll down. The big new addition is the sensis.com.au search engine, with direct access to sensis directory such as Whitepages, Yellowpages, Whereis, Trading post and Citysearch," Middleton said.
He added that Web site users will have an easier time accessing details of BigPond deals and new offers as well as additional services such as spam filtering, virus protection and BigPond security.
Middleton is also expecting BigPond users will find it easier to navigate to their My BigPond account self-administration site and to Webmail.
"It is also easier to access the BigPond channels such as music, sports, games, movies and the news channel which is being fed from ABC. The new look increases the usability of the page for anyone who is looking for a startup page with good facilities," Middleton said.
Middleton said they will continue reviewing and updating new features which will be placed on the Web site as they become available.