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Collaboration consultant: the "vendors don't understand what we mean"

Here at Fall Von 2007 we now have Chris Fine, vp-Global Technology Solutions for Goldman Sachs.Noting "the world is a workplace...

Here at Fall Von 2007 we now have Chris Fine, vp-Global Technology Solutions for Goldman Sachs.

Noting "the world is a workplace... working globally different timezones," Fine lists collaboration uses and how they can be improved:

Desktop to desktop> Messaging, sharing, conferencing 1X1. Feedback: when I need to see somebody's face the visual dimension really really helps.

Group desktop conferencing. Similar to today's NetMeeting-wants high-end version on the desktop.

One-to-many. Looking for better easier technologies.

Floor-to-floor. Traders in two different cities want to see trader floor. Want to see hand signals, trader body language.

Audioconference back channel. Share thoughts during a conference call-often used in coaching junior people.

Single person missing from the room, allow remote participants to participate via multimedia.

The vendors don't understand what we mean, to them "collaboration is one big tent." Mentions spongy standards and proprietary standards that cause difficulty.

"However, 'difficult is not impossible.'..."