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CompuServe revamps service but not pricing

On the day that CompuServe in the US announced the closing of its WOW consumer service and reported a loss of $58 million for the quarter ending October 31, the company also released the latest version of its PC access software. CompuServe 3.
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Written by Garret Keogh on

On the day that CompuServe in the US announced the closing of its WOW consumer service and reported a loss of $58 million for the quarter ending October 31, the company also released the latest version of its PC access software. CompuServe 3.0 further integrates the Internet with CompuServe's own content and both can be viewed at the same time. The new interface works under Windows 95 and the program ships with a version of Microsoft's Internet Explorer.

The company denied that it would move to an unlimited-access pricing model despite the fact that other online services are doing so.

On the other side of the Atlantic, CompuServe has closed its Wow consumer-orientated Internet service. Closing the service, which launched earlier this year and had 102,000 users, will cost the company $4.9 million.

The financial news was not all doom and gloom for the company. Revenues rose 14 percent to $214.3 million for the quarter. The company claims 5 million subscribers worldwide and over 400,000 members in the UK.

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