Engadget just posted an editorial that I think most of us who have used Palm devices in the past have been thinking and writing about titled, Dear Palm: It's time for an intervention. The article cuts to the chase and clearly lists some excellent considerations for Palm to make. The thing is that much of what the Engadget gang wrote has been posted about in online discussion forums and is quite obvious to the casual mobile fan, yet Palm seems to have just ignored years of unsolicited advice. Granted, they are still selling Treo devices, many to companies who lag a couple years behind the front line of mobile techonology, but their legacy won't keep them sustained forever and they need to take a fresh look at their product lineup and their plans for the future.
I personally started my mobile usage with a Palm device, but then moved to the Sony CLIEs since Sony actually innovated and I noticed a lack of innovation from Palm a few years ago. They generally came out with one device that was really a beta device and then made some slight changes to make it the device that should have been released in the first place. More so than the stagnant device rollout from Palm, I think the unknown future is what is driving people to look at devices from Apple, Nokia, and HTC. I mean, when are we really going to see a Palm device with their Linux OS?
Reading the Engadget editorial may make you think they would like to see an Apple iPhone clone from Palm that is more open. You know what, I think if Palm did something like that it would be a homerun in the mobile world. The iPhone is a wonderful device and shows what you can come up with when you start with a clean slate and think about how someone will be using a mobile device. Palm already has a good touch interface and the iPhone reminds me a lot of my old Palm devices, but with much better integration and advanced applications.
Do you think Palm will implement any of these suggestions? Is Palm even listening to the community? How does the future of Palm look to you?