IPsoft launches healthcare practice around AI assistant Amelia

IPsoft said Amelia can be put to work in hospitals to help manage operational and administrative processes.
Written by Natalie Gagliordi, Contributor

IPsoft's cognitive agent Amelia is looking for work in the healthcare industry. The company announced Tuesday that its Amelia self-learning computer software algorithm is at the core of the newly formed IPsoft healthcare practice.

Amelia is similar to Apple's Siri and Amazon's Alexa, but is touted as more expressive and capable of empathy than her AI peers.

In the healthcare industry, IPsoft said Amelia can be put to work in hospitals to help manage operational and administrative processes, but also to coordinate patient care plans, like scheduled tests, appointments and transfers. For health insurers, Amelia is pitched as a way to improve customer experience and manage member services.

Patient care aside, IPsoft is also looking to make Amelia a central figure in the healthcare AI market, which is expected to reach $6.6 billion by 2021.

"We have seen the hype about AI's ability to find cures for major diseases overnight," said IPsoft CEO Chetan Dube. "Now it is time to recover AI's reputation by applying advanced cognitive technology to the daily operations of the sector in order to provide demonstrable benefits to patients and the organizations who treat them."

IPsoft's Amelia healthcare practice is led by David Champeaux.


Deloitte partners with IPsoft to help clients deploy cognitive solutions

The consulting firm's research shows that self-learning automation solutions are a growing investment priority for CIOs.

Deloitte and IPsoft to customise AI agent Amelia for Australian market

Building on their partnership in other regions, Deloitte and IPsoft have agreed to further develop IPsoft's cognitive agent Amelia for the Australian market.

Accenture forms new business unit around IPsoft's Amelia AI platform

Accenture said it will develop a suite of go-to-market strategies and consulting services based off of the Amelia platform.

Editorial standards