In early July at its Worldwide Partner Conference, Microsoft announced plans to make it possible for IT users to upgrade their Office 365 plans more quickly and easily. On August 1, officials shared specifics about that capability via a post on the "Office 365 Technology" blog.
Users can switch to more feature-rich plans (but seemingly cannot back track to less-costly/powerful ones) by clicking on the Switch Plans link on the Office 365 admin center. Once admins select and purchase new plans, their users will be automatically reassigned to the plans' new subscriptions. Customers will receive credits for the unusued portions of their previous subscriptions.
Not all plans can benefit from this automatic switching, but Microsoft is commiting to expand the switching capability "in the future," according to the blog post. Also: Only those with plans covering 300 users or fewer can use the automatic switching wizard at this time.
Before Microsoft introduced this swtiching capability, customers had to manually reassign user licenses and call Office 365 support to cancel their old subscriptions. But with the new Switch plans wizard, "many plan changes can be done without calling support or manually reassigning licenses," the Softies said.
Microsoft also announced this week the addition of a new Message Center for Office 365 admins. The Message Center is meant to inform Office 365 admins about new features and actions that require administrator action.