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New book to provide insights on managing IT disputes, contracts

by Samuel QuekSingapore IT Dispute Resolution Advisory Committee (SITDRAC)launches book to aid IT industry in conflict resolution and legalissuesSingapore, 3 April 2000 - SIDTRAC has launched its debutpublication - Effective Management of IT Disputes - aimedat providing insights on managing IT contracts and disputes.

by Samuel Quek

Singapore IT Dispute Resolution Advisory Committee (SITDRAC) launches book to aid IT industry in conflict resolution and legal issues

Singapore, 3 April 2000 - SIDTRAC has launched its debut publication - Effective Management of IT Disputes - aimed at providing insights on managing IT contracts and disputes.

The first-of-its-kind book discusses the legal and psychological aspects of IT contracts as well as the process and benefits of using mediation and arbitation to resolve IT disputes in Singapore.

 


"It will help the IT industry and IT users in general if they are better able to appreciate how IT disputes arise, how they can be avoided, and how best to manage them when they are encountered."

- Chief Justice Yong Pung How,
Foreword in the book "Effective Management of IT disputes"


 

Published by Butterworths Asia, the book is a compilation of articles contributed by nine professionals in academia, IT and law. The list of authors include:

  • Willie Cheng, chairman of SITDRAC, on the context of IT disputes and the dispute resolution model
  • Lim Kien Thye, vice chairman of SITDRAC, on how to avoid legal minefields in IT contracts
  • Jeffrey Chan Wah Teck, head of the civil division, Attorney General's chambers, on his perspective on managing government IT contracts
  • Ang Yong Tong, executive director and registrar of the Singapore International Arbitation Centre, on the process and benefits of using arbitration to resolve IT disputes
  • Phang Hsiao Chung, executive director of the Singapore Mediation Centre, on interest-based mediation
  • Lo Yoong Khoong, assistant director of online development, Infocomm Development Authority (IDA), who developed a set of IT contract checklists for the industry
  • Dr Ang Soon and Christine Koh, from Nanyang Technological University, who contributed a study commissioned by SIDTRAC which identified expectations between vendors and clients in IT projects
  • Dr Edna Reid, also from NTU, who contributed a summary of her study on the chronology of the Millenium Bug
"We found the Y2k bug could be a potential IT-dispute area," said Cheng.

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