Mike Goodman of North Sydney, Australia-based Integrative Research has just emailed me a link to a downloadable PDF file containing Chapter 5 of a newly published free ebook entitled, The Definitive Guide To Successful Deployment of VoIP and IP Telephony.
This eight-chapter ebook has been written by Jim Cavanagh of PROGNOSIS and Realtimepublishers.
Chapter 5 is both entitled and devoted to the important VoIP-related issue of "Implementation and Migration."
This chapter outlines expectations, design, and project management best practices, using a successful case study as a result.
As a whole, this ebook also offers checklists and electronic "Report Cards" for choosing and deploying applicable telephony solutions, applications and services- as well as testing and monitoring tools.